Support

Contact

Email us at support@ohnolunchbox.com.

Frequently Asked Questions

What is Oh No! Lunchbox?

Oh No! Lunchbox is a food diary and meal planning app for busy families. Snap a meal photo, let the app recognise the foods, track what each eater actually ate, and use that history to plan meals that work over time.

Which countries is the app available in?

Oh No! Lunchbox is currently available on the App Store in Ireland, the United Kingdom, the Netherlands, Denmark, Sweden, Norway, Australia, and New Zealand. More countries are coming soon.

Is the app only for lunchboxes?

No. Oh No! Lunchbox was built around the morning lunchbox rush, but it also works for home meals, family dinners, restaurant meals, and everyday food tracking.

Can I track more than one child?

Yes. You can create separate profiles for each eater, which makes it easier to track different preferences, patterns, and meal histories over time.

Is the app free?

Oh No! Lunchbox is free to download. Some features may become paid in the future. For the latest details, please check the App Store listing.

How do I delete my account?

Open the app → Settings → About → scroll to the bottom and tap "Delete Account". Your data will be removed from our active systems within 30 days.

Is my data safe?

We use encryption in transit and at rest, we do not sell your data, and we aim to keep data collection limited to what is needed to run and improve the service. See our Privacy Policy for full details.